Help Desk

Customization Information Back to Customer Help Desk

Customized Products cannot be expedited. The shipping time will vary depending on the product selected and the customization time needed. The product detail page will better identify the expected delivery time for the customized product you have chosen.

Please note that jerseys are customized with AUTHENTIC letters and numbers. Number is printed on both the front and back of the jersey. For customizations, please add a processing time of 4-7 business days to your order, regardless of your selected shipping method. Shipping methods are applied afterwards. If you have questions on the processing time of your order, please contact Customer Service.

Please check the spelling and accuracy of your order carefully as these sales are final and no returns or exchanges will be accepted for customized jerseys. Please be aware that player jersey numbers can change from game to game.

If you are ordering items in addition to your customized jersey, those items will not ship until your entire order, including your customized jersey, is ready to ship. If you would like additional items shipped independently of your customized order, please contact Customer Service as additional handling costs will need to be added to your order.