Help Desk

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Our Return Policy

You may return most items purchased at within 30 days of delivery for a full refund. All products must be returned in good condition, in original packaging (whenever possible), and with all tags, paperwork, parts and accessories to ensure full credit. We'll also pay the return shipping cost if the return is a result of our error, for example wrong size or item shipped. If you received a damaged, defective, or incorrect item, click here. No EXCHANGES, RETURNS or CANCELLATIONS will be accepted for customized jerseys.

*Please note that while exchanges for merchandise bought at U.S. Soccer events are allowed, we do not accept any returns. Customers are responsible for shipping costs.

Need to Return an Item?
Our return form will guide you through the return process and provide you with a printable return authorization slip. To download our return form, please click here or you can send us an e-mail with any further questions at

Check out our Holiday Return Policy here.

Download Return Form
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